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Reimagining recruitment: Inside UNB’s emotion-led, data-driven "Do More" campaign

Reimagining recruitment: Inside UNB’s emotion-led, data-driven "Do More" campaign

The University of New Brunswick (UNB) sought to shift perceptions, attract prospective students, and stand out in a competitive academic landscape. Their goal: to spark deeper emotional connections while driving measurable recruitment success.

Here’s how NATIONAL and Time & Space helped them reach that goal.

Strategy

To launch a campaign that could Do More than simply promote a university, UNB needed a brand platform that would not only defend market share but also deepen its connection with the people it serves. Informed by stakeholder input and competitive insights, UNB, NATIONAL, and Time & Space worked together in 2024 to refine the university’s brand foundation. That work paved the way for a creative direction rooted in possibility, ambition, and personal growth.

Built on a clear understanding of what students are truly seeking, the resulting platform positions UNB as a place where they can do more with their education, their experiences, and their future.

Key campaign pillars:

  • Story-telling approach: A series of hero narratives featuring students, alumni, and faculty sparked curiosity through short-form creative.
  • Multi-channel execution: Cinema, digital out-of-home, and social content captured attention, while influencer collaborations created more personal, authentic connections. Lead generation tools were embedded throughout to reduce friction and support student conversion.
  • Localized focus: Media investments were optimized for core recruitment markets in New Brunswick and Ontario.
  • Performance optimization: Real-time data informed channel prioritization and message refinement throughout the campaign.

We developed a cohesive campaign infrastructure—from messaging templates and creative assets to campaign guides—ensuring seamless adoption across departments and initiatives.

Results

The impact of the Do More campaign was not only wide-reaching—it was transformational.

Enrollment growth

  • +4.9% increase in undergraduate enrollment (highest growth among all New Brunswick post-secondary institutions)

Audience reach

  • 127M total impressions
  • 26M video views
  • 146K+ Snapchat lens shares
  • 330K engagements across consideration-stage channels (295% of target)

Digital engagement and conversion

  • +50% YoY increase in web form completions for undergraduate inquiries
  • +1.3% YoY increase in domain traffic (the only Atlantic university in the competitive set to show growth)

Influencer performance

  • Up to 8x engagement vs. organic TikTok benchmarks

Campaign evolution

Riding on strong results, UNB relaunched the campaign in August 2025—earlier in the recruitment cycle to align with student decision-making timelines. The refreshed creative emphasized the authentic student experience and deeper emotional storytelling, reinforcing UNB as not just a place to study, but a community where students can truly do more.

By weaving together data, empathy, and creativity, the Do More campaign didn’t just capture attention—it converted it into action. The campaign set a new benchmark for student recruitment success in Atlantic Canada, with valuable insights fueling its continuous evolution.